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Quality Assurance at Hermetic Coil Co.
Our company has high standards of quality assurance for our contract manufacturing services: hermetically sealed coils, wire harnesses, custom cables/over-mold, electromechanical box build, insert molding of custom electronic assemblies, and our custom mold tools . We employ the newest materials and technologies, for various types of strain relief, operational conditions, and environmental conditions.
Our goal is 100% conformance to customer specifications and 100% customer satisfaction. We know our success is based upon building relationships, and we are ready to work hard to win and maintain your loyalty. We hold ourselves to an ever-increasing standard of excellence in everything we do.
Many companies claim to provide superior Quality Assurance and Customer Service. Only a few of them can demonstrate they have implemented the internal infrastructure and systems to support this.We are proud to have developed and implemented a formal Quality Assurance infrastructure. It consists of procedures and work instructions that document every aspect of its day to day operations. Each document has been reviewed and approved by executive management.
Training is regularly conducted to ensure that everyone clearly understands the process and procedures. All quality records associated with each procedure have been converted to a paper-less, company wide on-line database. We have also implemented advanced work-flow strategies that allow quality records to be quickly and effectively completed and reviewed.
Because the Quality Assurance and Customer Service infrastructure we developed is so unique, we believe it is important our customers, and potential customers, understand what we have accomplished… towards the ultimate goal of 100% customer satisfaction.